Privacy Policy

This Privacy Policy describes how Restful Waves ("we," "us," or "our") collects, uses, and discloses your personal information when you interact with our website and services at restfulwaves.com ("Site" or "Services"). By using our Services, you agree to the terms of this Privacy Policy.

Changes to This Privacy Policy We may update this Privacy Policy from time to time, and we will post the revised Privacy Policy on our Site with the "Last updated" date to reflect any changes. Please review this policy periodically to stay informed about how we collect, use, and protect your personal information.

How We Collect and Use Your Personal Information We collect personal information about you from various sources to provide and improve our Services. The types of personal information we collect and how we use it are explained below:

Information We Collect Directly from You

  • Basic contact details (e.g., name, address, phone number, email).
  • Order information (e.g., billing address, shipping address, payment confirmation, email address, phone number).
  • Account information (e.g., username, password, security questions).
  • Shopping information (e.g., items you view, add to cart, or wishlist).
  • Customer support information (e.g., messages sent through the Services).

We use this information to provide you with our Services, process payments, fulfill orders, and improve your overall experience.

Information We Collect through Cookies We use cookies and similar technologies to collect Usage Data, which includes information about how you interact with our Site and Services. This data may include device information, browser details, network connection information, and IP address. We use this information to administer, enhance, and optimize our Services.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our Services.

Information We Obtain from Third Parties We may receive information about you from third parties, including vendors and service providers who collect information on our behalf. This may include:

  • Information from companies supporting our Site and Services, such as Shopify.
  • Payment processors who collect payment information to process your orders.
  • Data collected through online tracking technologies when you interact with our Site and advertisements.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information We use your personal information for various purposes, including:

  • Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, and provide customer support.
  • Marketing and Advertising: To send promotional communications and tailor advertising.
  • Security and Fraud Prevention: To detect and investigate fraudulent or malicious activity.
  • Communication: To provide customer support and improve our Services.

How We Disclose Personal Information We may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors and third parties who provide services on our behalf.
  • Business and marketing partners, including Shopify.
  • With your consent or as required by law.
  • In connection with business transactions or to protect our rights.

For more details on the categories of personal information disclosed and recipients, please refer to our full Privacy Policy.

User-Generated Content If you submit user-generated content, it will be publicly accessible. We do not control how others may use or share this information.

Third-Party Websites and Links Our Site may contain links to third-party websites. We are not responsible for the privacy and security practices of these websites. Please review their policies and terms when visiting them.

Children's Data Our Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with their information, please contact us to request its deletion.

Security and Retention While we strive to protect your personal information, no security measures are perfect. We retain your information as needed for various purposes, including legal compliance.

Your Rights and Choices Depending on your location, you may have rights regarding your personal information, such as the right to access, delete, correct, or limit its use. You can also opt out of certain activities, such as targeted advertising. For more information on your rights, please refer to our full Privacy Policy.

Complaints If you have concerns about our data processing practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users Your personal information may be transferred, stored, and processed outside your country, including the United States. We ensure data transfers comply with applicable laws.

Contact If you have questions about our privacy practices or this Privacy Policy, please contact us at info@restfulwaves.com